Orthotics | Custom Foot Clinic | Guelph & Milton

Do you want to run better, walk better, move better, or alleviate strain on your body?
Prescribed custom orthotics can help you achieve all of these goals.

By aligning your foot and leg properly, you improve the performance of the entire kinetic chain.
Muscles work properly, tendons do not over-pull, and ligaments align. Soft tissues do not get overloaded, and we reduce the risk of injury substantially. You’ll move better and feel better doing it, and often those little naggings aches and pains can disappear.

How do you know if you need orthotics?
We do a thorough medical history, biomechanical assessment and gait analysis. Chiropodists are foot specialists extensively trained in the biomechanics of the foot and leg. We can determine if you need an orthotic and which type of orthotic is best for you – fine-tuning your prescription to target the specific cause of your pain. We strive for the best outcomes possible, even if that means that orthotics are not the right solution.

What types of conditions do orthotics help?
 When used with appropriate footwear, a foot orthotic is effective in helping to treat foot and lower limb problems including heel, arch and forefoot pain, shin splints, as well as pain and complications related to health conditions such as diabetes and arthritis.

  • Plantar fasciitis and heel pain
  • Neuromas and metatarsalgia (pain in the ball of the foot)
  • Bunions
  • Achilles tendinitis
  • Arch and ankle pain
  • Shin splints
  • Knee, hip and back pain

How do we make orthotics?
We start a complete biomechanical exam so that we can most accurately write the best prescription possible. Then we take a 3D laser scan of your foot. These scans are highly accurate for shape, volume and depth. This technology is not only highly accurate but also, neat, clean and more patient-friendly than previous methods (we still have the more traditional casting methods when needed for specific cases).

I send the prescription and scans to a local podiatry laboratory where I can personally work from and ensure optimal construction. I work closely with our lab team and go to the premises to be involved in the hands-on construction of your orthotics. Our construction team consists of chiropodists, Canadian board certified pedorthists, orthotists and orthotist technicians.

Lab adjustments are included in the price for a minimum of one year, often longer. Covers and soft materials have an unconditional one year warranty against excessive wear. The intrinsic corrective portion (shell), comes with a lifetime guarantee against breakage. We will make every and substantial efforts to ensure our patients are satisfied with their orthotics, up to including a complete remake of the orthotic with new casts and scans if necessary.

Each device is made to specific precision with medical grade orthopedic materials. Only this way can the orthotic conform to and control the specific angles and contours of your skeletal structure throughout the different phases of gait (the walking cycle).

When the device is complete, we check the fit for the client in person, fit them for their shoes, as well as go through instructions for wear, adjustments and follow up care. Excellent follow through care is just as important as a thorough examination to ensure our client’s success. We want you to feel better.

Why can’t I get arch supports instead?
Arch supports are older technology appliances that do not attempt to achieve the normal function of the feet. Arch supports, as well as many over the counter foot supports,  may relieve symptoms, but the cause of the problem usually remains, and often symptoms re-appear.

Over-the-counter drug store arch supports often relieve minor foot pain, but they do not correct the function of your feet. If all you need is additional cushioning or slight support, arch supports may be enough for you.

However, if you are suffering from chronic foot pain that won’t go away, you may have a more significant biomechanical problem which may require custom made foot orthotics to relieve your pain long term.

How long will a foot orthotic last?
The lifespan of a foot orthotic varies from patient to patient. The materials used to make the foot orthotic, the patient’s foot structure, current levels of activity, age and physical condition all have an impact on the lifespan of a foot orthotic.

The shell of the foot orthotic is the strong material that shapes it. It generally lasts longer than the top cover (the material used as an interface between the shell and the patient’s foot). The materials often used as top covers will compress over time but can easily be replaced.

The lifespan of a foot orthotic should be measured not by when the finishing touches (the cover material) wear out but by how long it meets the foot’s changing needs for support, correction and pressure redistribution. If your symptoms begin to return, it is a good idea to have your orthotic reassessed to determine if modifications or a new device are necessary.

How much do orthotics cost?
Our standard rate for orthotics includes assessment, prescriptions, biomechanical exams, casting, orthotics, professional fitting, clinic follow-up care and lab adjustments for a minimum of one year, as well as free annual prescription checks for the lifespan of the orthotics.

We have extensive experience in navigating employee health benefits and will provide you with all of the necessary documents required to submit for your health insurance claim, often without the need of obtaining a note from your family doctor. Some insurance companies require that orthotics be prescribed and dispensed or manufactured by a separate facility.

By working closely with our lab partners, we can ensure the quality construction of our client’s devices, all the while maintaining complete case management for our patients.

Chiropodists and podiatrists are the only regulated health professions that can prescribe and provide and dispense custom orthotics defined in their regulated acts. We can go from start to finish, including the prescription, fabrication and dispensing of the orthotic component, but also the medical management and physiotherapy treatment of our patient’s symptoms in our office as well. We believe in comprehensive case management and helping our patients to ensure that they get the most out of their investment.

Why choose us for orthotics?

Custom orthotics are like prescription eyeglasses for your feet. Yes, you can see better with $1 reading glasses from the Dollar store, but the glasses made specifically for you by an optometrist with a thorough exam are much better in correcting your vision.

Custom foot orthotics work the same way. We are the only regulated health profession in Ontario who can prescribe and dispense orthotics. We do thorough research and assessments and tailor your prescription to help correct the underlying biomechanics and improve the problem.

But there are a lot of people who sell orthotics…
Yes, you’re right, there are lots of people who sell orthotics. However, chiropodists and podiatrists have unique and extensive training in orthotics. We can provide your prescription as well as dispense your orthotics. We also offer excellent service and warranties and provide complementary care, such as medication prescriptions, access to physiotherapy as well as complete case management for your needs.

Our focus is on you, and the whole picture – or goal is to do whatever we can to get you moving and feeling better.

P.S. You also will not become dependent on orthotics. They work while you are wearing them, and when not worn, your joints will return their inherited position. However, many people will not want to take them off because they feel so much better with them on.

People walking with orthotics
Chiropodist Trina Scarrow Designing Custom Orthotics
Trina Scarrow Chiropodist Fitting Custom Orthotics

I am a registered chiropodist and foot care specialist and have been helping patients for over 20 years.

Are you uncertain about whether you should choose a chiropodist vs. podiatrist? Chiropodists and podiatrists provide the same care. There are 600 registered chiropodists in Ontario and only 60 podiatrists. The College of Chiropodists of Ontario stopped using the name podiatrist in Ontario in 1993, over 26 years ago — but the name is still used in other provinces in Canada, also USA and UK.

Chiropodists today must complete 7 years of post-secondary education. We do complete case management of foot problems, assessing and treating the entire foot and its complications.

Chiropodist Podiatry Foot Specialist Trina Scarrow Treating Feet

Chiropodist Trina Scarrow, BSc, DCh treating a patient with foot pain — for proper foot functioning and overall well-being.

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Are you ready to get your feet taken care of by an experienced foot care specialist and a professional chiropodist? I have two locations in Guelph and Milton.

I provide full biomechanical exams and gait analysis — I will be able to help address your foot discomfort by foot care treatment, custom orthotics and orthopaedic shoes, surgery, medication, laser or physical therapy.

Chiropodists and podiatrists are the only regulated health professions who have the ability to prescribe and provide custom orthotics as defined in the Regulated Health Profession Act of Ontario.

I want to help get your feet functioning better so you can feel better.