Custom Orthotics in Guelph & Milton

Custom Foot Clinic & Orthotic Centre provides custom orthotics in Guelph and Milton and the surrounding areas.

We design custom orthotics to support and improve the function of your feet and lower limbs to help you while walking or participating in physical activities.

When we fit you for custom orthotics, we are creating support to alter certain movements to offload stress on your feet and legs.

Orthotics provide pain relief and ongoing support and allow for the realignment of your knees, hips and spine, providing relief for a wide range of problems.

Orthotics can relieve pain caused by these conditions

  • Plantar fasciitis and heel pain
  • Neuromas and metatarsalgia (pain in the ball of the foot)
  • Bunions
  • Claw Toes
  • Achilles tendinitis
  • Arch and ankle pain
  • Shin pain or shin splints
  • Knee problems
  • Hip and back pain
  • Pronation (flat feet)
  • Supination (high arch feet)
  • Tibialis posterior dysfunction
custom orthotics decrease foot pain

How It Works

Step 1: Assessment

At Custom Foot Clinic & Orthotic Centre in Guelph and Milton, we conduct a thorough assessment before making any orthotic recommendations. We want to make sure they’re the right solution for your problem. Chiropodists and podiatrists are the only foot specialists in Ontario who are able to prescribe and provide orthotics.

Our assessment includes:
1. Biomechanical Assessment: We assess your range of movement, gait and function.
2. Pathological Assessment: We determine if there are any other physical factors that might be causing your foot abnormalities, like injuries, health conditions, your job or lifestyle.
3. Footwear Analysis: Your footwear will be evaluated to see where the wear and tear is.

Step 2: Prescription

The orthotic prescription takes into account your biomechanical assessment, pathological assesment and footwear analysis.

We will recommend the right material (plastic polymer, EVA or carbon fibre) to provide you with the right support. For patients with injuries or sensitive foot problems, including elderly or people with serious conditions (such as ulcers), softer, more flexible orthotics will be made to provide support without causing further pain to already sensitive areas.

We have many different types of orthotics for your lifestyle: every day, sports, casual, dressy, orthotics for kids and for health conditions like diabetes. We also have orthotics for sandals, running, hockey skates, soccer cleats, court-based sports etc. 

We then do a 3D scan to get the perfect measurements of your feet. 

Once the scans are done, we send your prescription off to the lab to be made by a certified orthotist.

Step 3: Custom Manufacture

A certified orthotist will hand make your specific prescription. This process takes about 10-14 days. We ensure they are done correctly and will contact you as soon as they’re in. 

Step 4: Fitting Session

Once your custom orthotics come back from the lab, we will book you in for a fitting session. At this session, we will make sure that the orthotics fit properly in your shoes and explain the first few months of wear. 

Step 5: Follow-up

We want to make sure your orthotics are working well for you. We will bring you back in at regular intervals to make sure your orthotics are working the way they’re supposed to. Our goal is to make sure you can get back to walking comfortably so you can enjoy the activities you love or withstand long hours at work.

Cost of Orthotics

We provide fair pricing for orthotics which includes the assessment, fitting, follow up and adjustments if required. We also include a full warranty on the custom orthotics. 

Orthotics are tax-free and are covered under most extended health care plans. Orthotic receipts from Custom Foot Clinic & Orthotic Centre can be used as a tax deductible medical expense on your tax return.

Your orthotics come with a standard 12 month guarantee against defects in materials and workmanship on the soft covers, lifetime on intrinsic hard components. Optional extended warranties are available if desired.

How To Get Started

Book your custom orthotics appointment at the Guelph Foot Clinic or Milton Foot Clinic. We are available Monday – Friday and have evening hours 3 days a week.

Year End Orthotic and Orthopaedic Shoe Claim Dates 2021

As many patient health insurance policies expire/ renew December 31 we experience increased demand for services and appointments as we approach the final months of the year. Please note important order dates for Custom Foot Clinic for 2021.

November  26 – last date to order orthotics with guaranteed delivery before year end.  We will make best efforts to deliver orthotics ordered after this date as soon as possible as required, however orders after this date may be delivered in January.

December 16 (Guelph), December 17 (Milton) – last date for in-person dispensing/ delivery of custom orthotics before year end. 

December 16 (Guelph), December 17 (Milton) – last date to place orders for 2021 orthotics or stock/ off the shelf/ non-custom orthopaedic shoes (delivery will be in January).

Health care regulations require chiropodist in person dispensing/delivery for all custom orthotic devices. Our staff cannot dispense devices without in person checks by a chiropodist. 

Please note that though some health insurance policies base claim date for custom orthotics on order/invoice date, some insurance companies base claim date on dispensing/delivery date. Please be sure to double check your specific policy details if you are making an end of year claim for custom orthotics or footwear, and let us know of any date requirements.

Please book any required year end appointments as soon as possible. Custom Foot Clinic & Orthotic Centre will be closed this year for the holiday break  December 18, 2021 to January 2, 2022. It will not be possible to process orders during this time. 

Trina Scarrow, BSc, DCH, is a Registered Chiropodist and Foot Specialist who has been helping patients for over 20 years.

Chiropodists and Podiatrists are the only regulated health professionals who specialize in treating conditions of the foot. In Ontario, there are 600 Registered Chiropodists and 60 Podiatrists.

Chiropodist Podiatry Foot Specialist Trina Scarrow Treating Feet

Chiropodist Trina Scarrow, BSc, DCh 

Let's Connect

Are you ready to get your feet taken care of by an experienced Foot Specialist and a Registered Chiropodist? I have two locations in  Guelph and Milton.

We provide full biomechanical exams and gait analysis. We are one of the only regulated health professionals who can prescribe and provide custom orthotics as defined by the Regulated Health Profession Act of Ontario.

Book an appointment today so I can help get your feet functioning better so you can feel better.